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Employee
Fraud
by Thomas A.
Faulhaber
Emerging businesses are much more vulnerable
proportionally to employee theft, and are much less able to absorb
these losses than large corporations. Upon completing a major study
of occupational crime, the Association of Certified Fraud Examiners
(ACFE) in Austin, Texas reported that businesses employing less than
100 persons "were the most vulnerable to fraud and abuse" by
employees. Emerging companies were the victims of fraud more often
than large corporations, and the resulting losses were much larger
commensurate with their resources.
This survey collected
information on approximately 2,500 cases of employee fraud laid open
during the past decade. Among the victims of employee fraud, smaller
businesses had a median loss of $120,000 per occurrence. Large
corporations (10,000 or more employees) sustained median losses of
$126,000 -- a dramatically smaller proportion of their resources
than that suffered by smaller businesses. The actual loses incurred
from the cases compiled in this survey alone totaled approximately
$15.0 billion.
The most costly employee-fraud problems are to be
found in the real estate financing and manufacturing industries,
with median losses per occurrence of $475,000 and $274,000,
respectively; the lowest median losses of approximately $32,000 per
occurrence are to be found in education-related companies. About 80
percent of the reported cases represented the theft of company
assets, most commonly cash; the balance of the cases comprised such
practices as placing business with an outside company in which the
employee had a financial interest.
Joseph Wells, Chairman of
the Board of ACFE, has observed that there are two general
characteristics of emerging businesses that make them especially
vulnerable to employee fraud:
First, because of the closer
relationship between the owner/managers and their employees, "you
generally have a higher degree of trust" that facilitates the fraud
of the dishonest employee. The survey disclosed about 200 incidents
in emerging companies where a "trusted" bookkeeper had simply stolen
money from the firm, the scheme often continuing for many years. The
report describes one case in which a bookkeeper stole $150,000 by
salting checks drawn to himself in the piles of legitimate checks
presented for the owner/manager's signature. Invariably laid before
the owner/ manager at the busiest periods, reliance was placed on
this trusted employee and the checks were not scrutinized carefully.
And second, the financial controls in the emerging business
are generally casual and unsophisticated. The refined security and
audit procedures found in the large corporation do reduce the level
of fraud significantly.
However, the emerging business can
employ some low-cost weapons to combat employee fraud. The most
critical measure is to undertake meticulous background checks on all
new employees. Resumes should be checked thoroughly to ascertain
that the applicant did graduate from the schools claimed. Any
unaccounted-for time in the person's past must be acceptably
explained. To guard against bogus employment references, a
prospective employer should never rely on the resume as the source
for the telephone number of an applicant's previous
employer.
The owner/manager of the emerging business must
exercise some simple precautions to thwart employee fraud. Each
employee handling money should be removed periodically from their
job so that any malfeasance may not be continually concealed; this
can be accomplished through required vacations and short-term job
rotation. (The classic embezzlement is the handiwork of the trusted
employee working long hours and never taking a vacation -- most
thefts would surface if the employee had to take their hands off the
job.) It is essential that other employment and business
relationships of all key employees be known fully. Even family
members working within the business should be subject to the same
checks and controls as other employees. And an independent audit at
least annually is an expense the smaller business cannot afford not
to incur.
The emerging business often cannot survive the
losses of significant employee theft. The owner/manager of the
emerging business wants to be trusting, but must have his/her eyes
fully open and not be gullible. Recognizing that even the "nicest"
employees may be subject to temptations and failures of character,
prudence demands that procedures and practices be established to
preclude the possibility of any employee fraud. The survival of your
business depends upon it!
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